1. Introduction
Welcome to NL Solutions (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit nlsolutionsagency.com, use our services, submit a form, schedule an appointment, or otherwise interact with us.
By using our website or services, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information: Your name, email address, phone number, business information, billing information, appointment details, and any other information you voluntarily provide through our website, forms, booking pages, or communications.
Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, referring pages, pages visited, and general interaction data.
Cookies and Tracking Technologies: We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand visitor activity, improve performance, and support advertising and marketing efforts.
Communication Data: Information contained in emails, calls, text messages, form submissions, appointment requests, and other communications with NL Solutions.
3. How We Use Your Information
We may use the information we collect to:
Provide, operate, maintain, and improve our services
Respond to inquiries and provide customer support
Schedule and manage Strategy Sessions and other appointments
Send appointment confirmations, reminders, rescheduling notices, and related service communications
Send marketing or promotional communications when you have provided the applicable consent
Process payments and complete transactions
Analyze website usage and improve our marketing and business operations
Protect against fraud, misuse, unauthorized access, and security threats
Comply with applicable legal and regulatory obligations
4. SMS and Text Messaging
When you voluntarily opt in through one of our forms, NL Solutions may send informational or promotional text messages to the phone number you provide.
Informational messages may include responses to inquiries, Strategy Session confirmations, appointment reminders, rescheduling updates, and related service communications.
Promotional messages may include information about NL Solutions services, offers, updates, and educational content.
SMS consent is optional and is not required to purchase services or schedule an appointment. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at [email protected].
We may retain records of your SMS consent as reasonably necessary to document permission and comply with applicable messaging requirements.
5. How We Share Your Information
We do not sell your personal information.
We may share limited personal information with service providers that help us operate our website, appointment scheduling, communications, payment processing, analytics, customer support, advertising, and other business functions. These service providers may use information only as necessary to provide services to us.
We may also disclose information:
When required by law, regulation, legal process, or governmental request
To protect our rights, property, safety, customers, or others
In connection with a merger, acquisition, financing, reorganization, or sale of business assets
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
HighLevel currently identifies that non-sharing language as a mandatory Privacy Policy requirement for A2P registration.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Keep the website functioning properly
Remember preferences
Measure website performance and traffic
Understand how visitors interact with our website
Support analytics and advertising activities
You may disable cookies through your browser settings. Disabling cookies may affect certain website features.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you
Request that inaccurate information be corrected
Request deletion of your information
Opt out of marketing emails
Opt out of text messages by replying STOP
Ask questions about how your information is collected or used
Disable cookies through your browser settings
To exercise a privacy request, contact us at [email protected].
We may need to verify your identity before completing certain requests.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, document consent, comply with legal obligations, resolve disputes, and enforce agreements.
10. Links to Other Websites
Our website may contain links to websites or services operated by third parties. We are not responsible for the content, security, or privacy practices of those third parties.
11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
Questions or concerns about this Privacy Policy may be directed to:
NL Solutions
Email: [email protected]
Website: nlsolutionsagency.com
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